Dear Valued Clients:

To begin, I want to update everyone on our appointment availability. We are currently offering both curbside and in person appointments. Our lobby is still closed to the public. We will escort our in person appointments into the building. While in our building, you must wear a mask that covers your mouth and nose (neck gaiters and bandanas are not acceptable). Only one client may enter with their pet for their exam, and after the exam is finished, the exam room is sanitized for the next in person appointment.

For any prescription refills, products or pet food we ask that you contact our office in advance so that we can have your order ready and take payment over the phone for curbside service. We will again ask that you call the office once you arrive so we can bring it out to your vehicle. For the Council Bluffs Location please call 712.323.0598 upon arrival. For the Glenwood Location please all 712.527.9454 upon arrival.

Since the initial outbreak of SARS-CoV-2 and COVID-19, there have been reports of animals becoming infected with the virus. This is the updated data as of March 2, 2021.

  • Under natural conditions—meaning, when the virus is transmitted via close contact with a COVID-19-positive person—the primary domestic animals that have been diagnosed with SARS-CoV-2 are dogs and cats. It should be noted that these species are not easily infected under natural conditions, and there is no evidence that infected cats or dogs spread the virus to other animals or to people.
  • Under experimental conditions, animals that appear to be susceptible to the virus include cats, dogs, and ferrets, but not horses, pigs, or poultry. Results of experimental studies in cattle are conflicting, but it doesn’t appear that cattle can easily be infected.

It is important to remember that there is no evidence at this time that animals play a significant role in spreading SARS-CoV-2. Accordingly, there is no reason to remove pets from homes where COVID-19 has been identified in members of the household, unless there is risk that the pet itself is not able to be cared for appropriately. In this pandemic emergency, pets and people each need the support of the other and veterinarians are there to support the good health of both.

Please have patience with us as we continue to get accustomed to this new workflow to maintain safety for our community. Be aware that these changes may result in longer hold times when calling in and longer wait times for appointments. Thank you for you continued support and understanding as we strive to provide the best medical care for our patients, a safe experience for clients and a healthy work environment for our staff.

Yours in Health,

The Doctors and staff of The Animal Clinic

Client Questions